Helping people on a case-by-case basis, looking at root causes, applying specific data and technology, co-ordination between agencies & public bodies — sounds a lot like design thinking :)
“Many people are not productive simply because they confuse activity with efficiency.” p.s. see Thoughtfolio #7 for a short read on Eisenhower’s prioritisation method.
Some thoughts from me on the importance of being sensible…
“Winning isn’t always championships.” Michael Jordan